Privacy Policy

This privacy policy applies to all websites and services operated by Unbbound, including unbbound.com, panel.unbbound.com, client.unbbound.com and all associated subdomains.

Data controller

Company name

Unbbound Studio SAS

Legal form

Société par Actions Simplifiée (SAS) au capital social de 1 000 euros

Registered office

12 rue de la Paix, 75002 Paris, France

SIREN

123 456 789

SIRET

123 456 789 00010

APE code

5829C – Application software publishing

Domain

unbbound.com

President

Jean Dupont

Email

contact@unbbound.com

2.1 Identification data

• First name and surname
• Email address
• Phone number
• Postal address
• Billing information

2.2 Technical data

• IP address
• Browser type and version
• Operating system
• Pages visited and visit duration
• Connection and usage data

2.3 Cookies and similar technologies

We use cookies that are essential to the operation of the site, performance and analytics cookies, and personalization cookies. You can manage your cookie preferences at any time.

Your personal data is processed for the following purposes:

• Management of your customer account and authentication
• Provision and management of our services
• Order processing and billing
• Technical support and customer service
• Improvement of our services
• Compliance with our legal obligations
• Fraud prevention and security
• Commercial communication (with consent)

The processing of your personal data is based on:

Performance of a contract

For the provision of our services

Legitimate interest

For the improvement of our services and security

Consent

For commercial communications and certain cookies

Legal obligation

To comply with our tax and accounting obligations

Your personal data may be shared with:

• Our authorized internal teams
• Our technical providers (maintenance, support)
• Our commercial partners (with your consent)
• The competent authorities in the event of a legal obligation
• Our legal counsel and accountants

Your personal data is mainly processed within the European Union. In the event of a transfer to third countries, we ensure that appropriate safeguards are in place in accordance with the GDPR.

We retain your personal data for the following periods:

Account data

Contract duration + 3 years

Connection data

12 months (French law)

Billing data

10 years (accounting obligations)

Cookies

13 months maximum

In accordance with the GDPR, you have the following rights:

Right of access

Obtain a copy of your data

Right of rectification

Correct inaccurate data

Right to erasure

Request deletion of your data

Right to object

Object to processing

Right to restriction

Restrict processing

Right to portability

Receive your data in a structured format

Withdrawal of consent

At any time

To exercise these rights, contact us at support@unbbound.com.

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Strict access controls
• Continuous monitoring of systems
• Regular and secure backups
• Staff training on security
• Regular security audits
• Incident management procedures
• Continuous system updates

Our site uses different types of cookies:

Essential cookies

Necessary for the operation of the site (authentication, security)

Performance cookies

Collect anonymous information about how the site is used

Personalization cookies

Remember your preferences and settings

We reserve the right to amend this privacy policy at any time. Material changes will be notified to you by email or via a notice on our site.

Data protection officer

For any question relating to this policy, please write to us at dpo@unbbound.com.

Supervisory authority

In the event of a dispute, you may contact the CNIL:

Address

3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France